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Code not recieved.

Discussion in 'General Help' started by DawnOfNights, Feb 15, 2012.

  1. DawnOfNights

    DawnOfNights Shopkeep Stealer

    Messages:
    83
    So i bought my final allopass code, and it deducted my money for it, but i still havent code the code yet(and it was the final one!:QQ:) Please help, is there any way i could get that last code? I tried resending, but no luck(it even deducted that money too!)
     
  2. Just give it time! It took a few hours for me to recieve mine. They have to send it to you.
    Send an email to (if you don't recieve it in a few hours.) Make sure to include your username for KAG, and if you paid with paypal the transaction ID is helpful, or a picture that you paid for it.

    Also make sure you check your Spam folder.
     
  3. DawnOfNights

    DawnOfNights Shopkeep Stealer

    Messages:
    83
    But i got it from my phone. I guess i will have to send a mail then...
     
  4. Kyzak

    Kyzak Ballista Bolt Thrower Tester
    1. The Young Blood Collective - [YB]

    Messages:
    440
    @jerloch: The e-mail with the code is sent automatically, but occasionally it fails to do so; that is when manual correction steps in. Also, please remove the exact e-mail address from your post; spiders will come across it and sign it up for a bunch of spam. Jerks.

    @DawnOfNights: As Jerloch said, send an email to the above address, and include the email used during the paypal transaction. I am not familiar with the policy on refunds, but you purchased two codes; you'll have to work that out with the support dudes.

    Hope this helps.
     
  5. oops! Sorry had no idea. I will make sure to PM them next time. I got it directly from. Another thread :p
     
  6. Kyzak

    Kyzak Ballista Bolt Thrower Tester
    1. The Young Blood Collective - [YB]

    Messages:
    440
    I. I meant replace the @ with (at), so it is not recognized as an e-mail address. Whatever works, though.
     
  7. deviltime007

    deviltime007 Builder Stabber

    Messages:
    2
    help me plz,i have the code,i put it into the bar, but i havent premium account,help meeeeeeeeeeeeeeeeeeeeeeeeeeeee