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It Disappeared! Please for the love of...

Discussion in 'General Help' started by Darksteel, Feb 16, 2012.

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  1. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Hi, I'm Darksteel.
    I just had an "Update" it was supposedly a hotfix or something.
    But now I no longer register as premium!
    Please I paid for this game and have enjoyed hats for over a month now...
    But its gone! Seriously... if its temporary I can deal with it. but if its an isolated case of just me... well...
    HOTFIX.png PROBLEM!.png
     
  2. umcykpol

    umcykpol Shopkeep Stealer

    Messages:
    64
    I have the same problem. Look
    Here I have a PREMIUM account
    [​IMG]
    And in the game it is not
    [​IMG]
     
  3. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Really need a solution somebody.

    Geti Your Hotfix stole my Premium... X3

    At least I'm not the only one.
     
  4. mlrov0

    mlrov0 Shopkeep Stealer

    Messages:
    99
    Help? I also do not have PREMIUM :QQ:. SOOO SAD! I hope it is coming back...And zombies come tommorrow...I hope.

    EDIT: I logged into KAG web and it says 4 months since i last logged in...Before i got Premium. But i was on it yesterday. :(.
     
  5. Vanguarde

    Vanguarde 'Most Hated' 2013

    Messages:
    205
    I have also lost my premium membership!
    This is quite upsetting!

    Help...
     
  6. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    When I downloaded the update, the hotfix notification wasn't there.
    perhaps this is caused by that...? For the love of... somebody help!
     
  7. Vanguarde

    Vanguarde 'Most Hated' 2013

    Messages:
    205
    I took a screenshot of my account page to show that I am a premium member, and I can provide the PayPal transaction details.

    [​IMG]

    This is not good at all. Where is my premium. :(
     
  8. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Heres mine...

    Prem.png Please help! we used our money to buy this game, If that is taken away... well...
     
  9. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    We are experiencing some bugs with authentication system. It will be fixed shortly.

    Rest assured - You won't lose your premium status. It's safe in our database.
     
    inactive_account and JacKD like this.
  10. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Does a jig. Thanks Furai, any chance you could give us a rough estimate of how long it will take?
     
  11. Yeah I have lost it as well it appears it has happened to everyone so do not worry I am sure they will fix it soon. :)
     
  12. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Unfortunately there's no ETA. Sorry guys.
     
  13. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    But it'll be done before the zombie update, right?
     
  14. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Yes, definitely.
     
    inactive_account likes this.
  15. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Great, thanks Furai.
     
  16. umcykpol

    umcykpol Shopkeep Stealer

    Messages:
    64
    PREMIUM IS BACK !
    [​IMG]
    Thx Furai and Kag Team !
     
    JacKD likes this.
  17. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Ya think he would have just said "Instantaneous" instead of no E.T.A

    nontheless. Thanks to Furai and the rest of the Kag team for solving this problem straight away.
     
  18. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    You should thank to MM not me. He was the one who fixed it (and broke it in the first place... :D but who cares).

     
    inactive_account likes this.
  19. Ghozt

    Ghozt Haxor

    Messages:
    1,083
    Fixed it... And broke it Hahahaha I would of sht my self if my premium dissapered thankyou for fixing it
     
  20. mlrov0

    mlrov0 Shopkeep Stealer

    Messages:
    99
    lol could you throw in some zombies?? ;).
     
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