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Could not connect to Authentication...

Discussion in 'General Help' started by Dreviore, May 21, 2012.

  1. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
    Could not connect to authtication server. Check your internet connection and try again.

    Can anyone help me? It's not a problem with my internet as I'm on this website as we speak, and I'm also doing various things on the internet.
     
  2. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    Try to check is fire wall or anti virus blocking KAG
     
  3. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
    Added an exception to my anti virus, and it still gives me the error.
     
  4. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    I don't know, tried to delete version.txt in KAG/APP?
     
  5. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
    Deleted it, reupdated, still...
     
  6. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    Hm, can you send me your console log when you're open kag and try to open server window?
     
  7. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
    Give me a few minutes and I'll PM you it.
    </br>--- merged: May 21, 2012 7:38 PM ---</br>
    Err, how do you get the log?
     
  8. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    I think I know how to solve it.

    Delete all kag manually and download new kag client from website(don't use which you got already), say if everything is fine.
    </br>--- merged: May 21, 2012 7:42 PM ---</br>
    If it won't help, check is your date is correct?(Need to be right year, day and month)
     
  9. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
    Still doesn't work, and my day/month/year (date) is correct.
     
  10. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
  11. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
  12. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    Other people on that still had this problem.

    Try to check other solutions

    Also: When this started to happen? Did you changed router & other things settings?
     
  13. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
    I just bought the game after having played offline for a bit. The problem occurred shortly after I bought (about an hour and a half ago now) and installed the game.
     
  14. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    Did you changed something in network setting in those hour and a half?

    Try asking kag team staff
     
  15. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
  16. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    Did you did this?
     
  17. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
    Yes I have done that, it didn't fix anything.
     
  18. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    Open KAG, try to login when error pops up cover KAG by pressing "windows" button and make screenshot of black window(of last messages)
     
  19. Dreviore

    Dreviore Catapult Fodder

    Messages:
    16
    [​IMG]
    </br>--- merged: May 21, 2012 8:15 PM ---</br>
    As you can see it does end up connecting but it can't seem to actually authenticate.
     
  20. Coldkenny

    Coldkenny Drill Rusher

    Messages:
    134
    Hm, it's same as other thread log.

    I don't really know, try to check all the thread