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Gold account registered to wrong email

Discussion in 'General Help' started by Noc, May 27, 2012.

  1. Noc

    Noc Bison Rider

    Messages:
    322
    Recently a friend and referral of mine registered the account "MysterioMan" to the email "RONITIM@yahoo.com"

    Unfortunately, this is not his email and he could not send the confirmation code to another address. Is there anything we can do to fix the situation?

    His usual email account is: teammutez@gmail.com
     
    Noc, May 27, 2012
    #1
  2. IamUndeadNub

    IamUndeadNub Shopkeep Stealer

    Messages:
    36
    The email we want to send the activation to is: teammutez@gmail.com so if someone could resend it to this email that would be great. We changed the accounts email to that email.
     
    IamUndeadNub, May 27, 2012
    #2
  3. Creille

    Creille Base Burner

    Messages:
    621
    Sorry to hear guys :( maybe you could try create the email you sent it to?
     
    Creille, May 27, 2012
    #3
  4. Noc

    Noc Bison Rider

    Messages:
    322
    Good idea! I'll go do that now
     
    Noc, May 27, 2012
    #4
  5. IamUndeadNub

    IamUndeadNub Shopkeep Stealer

    Messages:
    36
    Already tried, the email was taken!
     
    IamUndeadNub, May 27, 2012
    #5
  6. Creille

    Creille Base Burner

    Messages:
    621
    umm try and get a PM to a dev or moderater or administrater
    - the may be able to redirect the email?
     
    Creille, May 27, 2012
    #6
  7. IamUndeadNub

    IamUndeadNub Shopkeep Stealer

    Messages:
    36
    Thanks I will try that now!
     
    IamUndeadNub, May 27, 2012
    #7
  8. Kagesha

    Kagesha KAG Guard Tester

    Messages:
    224
    Please email "support[at]thd.vg" and explain the situation in detail, response time does vary so please be patient.
     
    Kagesha, May 27, 2012
    #8
  9. IamUndeadNub

    IamUndeadNub Shopkeep Stealer

    Messages:
    36
    Already did that I will go check for a response.
     
    IamUndeadNub, May 27, 2012
    #9