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Creating threads in 'Help' New to the forums?

Could not connect to authentication server...

Discussion in 'General Help' started by jake, Jun 18, 2012.

Page 1 of 3
  1. jake

    jake Catapult Fodder

    Messages:
    10
    I've been having this weird kind of issue for some time now. I tried to log in KAG about a month ago, nothing, same notification. It also says: (Additional info: Curl Error: Timeout was reached.)

    I reinstalled KAG, firewall turned off and still the same thing - nothing to be exact.
    I haven't seen this kind of issue before, none of my friends had it. So what is the problem? ATM I can only play in offline mode... -.-
     
    jake, Jun 18, 2012
    #1
  2. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    FliesLikeABrick, Jun 19, 2012
    #2
  3. jake

    jake Catapult Fodder

    Messages:
    10
    Nope. Unfortunately I can't.

    Note: I installed KAG on Mac and my account works perfectly there. So the issue must be with my PC.
    Still want it operational on PC, as it is my main gaming station. :C
     
    jake, Jun 20, 2012
    #3
  4. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    What happens when you tried to go to https://api.kag2d.com in the browser? (I know you said it doesn't work, but what happens/what error is it?)
     
    FliesLikeABrick, Jun 20, 2012
    #4
  5. jake

    jake Catapult Fodder

    Messages:
    10
    White screen and:

    {
    "statusMessage": "Welcome to the KAG API. This is under heavy development and is not yet intended for public use/consumption. As features are completed, documentation will be available at https://wiki.kag2d.com"
    }

    That is all i see.
     
    jake, Jun 20, 2012
    #5
  6. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    That is what you are supposed to see :)


    Please open a command window, run 'ipconfig /all' and paste it into this thread (preferably inside a spoiler tag)
     
    FliesLikeABrick, Jun 20, 2012
    #6
  7. jake

    jake Catapult Fodder

    Messages:
    10
    Sorry 'bout the language, hope you will figure it out. :)
    If not, just shoot, I'll translate whatever you want.

    [​IMG]
     
    jake, Jun 21, 2012
    #7
  8. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Do you have hamachi installed?
     
    FliesLikeABrick, Jun 21, 2012
    #8
  9. jake

    jake Catapult Fodder

    Messages:
    10
    Yes I do.
     
    jake, Jun 23, 2012
    #9
  10. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Hamachi seems to be causing some kind of problem with the API/IPv6. I will need to look into it more.

    Can you uninstall Hamachi and see if that helps? (Don't forget to restart your computer after uninstalling it)
     
    FliesLikeABrick, Jun 23, 2012
    #10
  11. jake

    jake Catapult Fodder

    Messages:
    10
    Nope. Still doesn't work.
     
    jake, Jun 24, 2012
    #11
  12. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    please post ipconfig /all again (with hamachi uninstalled)
     
    FliesLikeABrick, Jun 24, 2012
    #12
  13. jake

    jake Catapult Fodder

    Messages:
    10
    [​IMG]
     
    jake, Jun 24, 2012
    #13
  14. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Please execute these commands if you are on Win7/Vista:
    netsh interface ipv6 6to4 set state disabled
    netsh interface teredo set state disabled

    Please execute these commands if you are on XP:
    netsh interface ipv6 6to4 set state disabled
    netsh interface ipv6 set teredo disabled
    Then try again.
     
    FliesLikeABrick, Jun 24, 2012
    #14
  15. jake

    jake Catapult Fodder

    Messages:
    10
    Typed in the command. Still the same problem.

    I have XP.
     
    jake, Jun 25, 2012
    #15
  16. Clemo7

    Clemo7 Bison Rider
    1. PumpkinStars - [Pk#] - Inactive

    Messages:
    211
    I've the same problem, if i try go on https://api.kag2d.com/ (Chrome says me "Error 118 (net :: ERR_CONNECTION_TIMED_OUT): The time limit is exceeded the operation.)
    I've execute the commands, the computer says "Ok", for each commands but the authentification don't work.

    KAG says
    "Authentification failed; the authentification server may not be fonctioning properly.
    [...]
    Curl Error in getMyInfo(): Timeout was reached"
     
    Clemo7, Jun 25, 2012
    #16
  17. Gofio

    Gofio Gunwobbler x3

    Messages:
    1,090
    wierd... I have: connection error in getMyInfo() couldnt connect to server
    is the server down or something, or is it just my PC?
    I read some other thread about it, but it didnt actually explain if I could do something,
    or if it would be solved and how long it could take.
    does anyone know?
     
    Gofio, Jun 25, 2012
    #17
  18. Zuke

    Zuke Shopkeep Stealer

    Messages:
    74
    Gofio , i had this problem too .......
    Anyone can join anyserver ?
     
    Zuke, Jun 25, 2012
    #18
  19. RyFridge

    RyFridge Builder Stabber

    Messages:
    22
    I can't connect either.

    Authentication failed

    EDIT: Working again now!
     
    RyFridge, Jun 25, 2012
    #19
  20. Icidium

    Icidium Base Burner

    Messages:
    11
    I suppose it's the maintenance, but it's over by now.
     
    Icidium, Jun 25, 2012
    #20
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