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Creating threads in 'Help' New to the forums?

Suddenly not Premium

Discussion in 'General Help' started by Hunter0, Oct 27, 2011.

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  1. Hunter0

    Hunter0 Shipwright

    Messages:
    21
    I have a premium account and everything has worked just fine until just a moment ago. I logged into KAG as usual but when I went on a server, I didn't have a gold name like I normally do. I can't get onto the gold server either. Also, when I log in on kag2d.com it says I have a premium account. Please help!
     
    Hunter0, Oct 27, 2011
    #1
  2. Contrary

    Contrary The Audacious Paramount of Explosive Flight Donator Tester

    Messages:
    2,196
    Might just be the server. Dwat's was borked a while ago and premium/guard didn't work.
     
    Contrary, Oct 27, 2011
    #2
  3. tlc2011

    tlc2011 Base Burner

    Messages:
    407
    You still are premium.

    The server owner just had to turn off premium to get the server up [like sirsalami's test build server had to do, for example].

    The gold server...Well, i'm not sure what's going on there.
     
    tlc2011, Oct 27, 2011
    #3
  4. Monsteri

    Monsteri Slower Than Light Tester

    Messages:
    1,916
    Having the same problem.
     
    Monsteri, Oct 27, 2011
    #4
  5. Hunter0

    Hunter0 Shipwright

    Messages:
    21
    I've tried more than one server - it is definitely not that. When I log in, the game doesn't even say its usual "premium identified" thing at the bottom of the screen.
     
    Hunter0, Oct 27, 2011
    #5
  6. illu

    illu En Garde! Donator Tester

    Messages:
    737
    There was some master server / database issue. It has been fixed by Garcia (who also caused it :p).
     
    illu, Oct 27, 2011
    #6
  7. Hunter0

    Hunter0 Shipwright

    Messages:
    21
    Yep, just noticed it was fixed. I actually came here to announce it!
     
    Hunter0, Oct 27, 2011
    #7
  8. kirpi46

    kirpi46 Shipwright

    Messages:
    13
    Same to me from yesterday i cant log in: http://kag2d.com/login and it shows : An Error Was Encountered

    The action you have requested is not allowed. But in the game sometimes its shows me as premium sometimes not.
     
    kirpi46, Oct 28, 2011
    #8
  9. Hunter0

    Hunter0 Shipwright

    Messages:
    21
    I don't think that's the same problem we were having...
     
    Hunter0, Oct 28, 2011
    #9
  10. Shadlington

    Shadlington THD Team THD Team Administrator Global Moderator

    Messages:
    1,562
    The problem as described in this topic has been resolved.
     
    Shadlington, Oct 28, 2011
    #10
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