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Windows Engine Failing to download mods with heavy files

Discussion in 'Bug Reports' started by Naime, Sep 23, 2017.

Tags:
Mods: Asu, epsilon, Kazaco97, makmoud98
  1. Naime

    Naime Drill Rusher

    Messages:
    45
    Heyho,
    I got a recent problem. I can't enter servers that require ogg files to be downloaded. Every other file seems fine. I am seeing the download launcher working until ogg. files start to get downloaded, than the download stopps. Any ideas how to resolve? Problems arise for example on Flipper's modded badger server. Before I could play there without problem. Also it was possible to download ogg files before. Now it's not possible. No messages given.
    What I've done:
    - I tried to delete all mod files, didn't help
    - I reinstalled game, didn't help
     
    Naime, Sep 23, 2017
    #1
  2. Naime

    Naime Drill Rusher

    Messages:
    45
    Maybe it's not only ogg files. But the download procedure isn't working on some servers for me.
     
    Naime, Sep 24, 2017
    #2
  3. Vamist

    Vamist THD Team THD Team Tester

    Messages:
    544
    Could it be something to do with the firewall? I know you tried to join my dodgeball mod before but that has no .ogg files.
    Check firewall, and any anti-virus, they could be stopping KAG from downloading mods. Add KAG to exclusion zone if possible.
     
    Vamist, Sep 24, 2017
    #3
  4. Geti

    Geti Please avoid PMing me (poke a mod instead) THD Team Administrator Global Moderator

    Messages:
    3,730
    This could also be at an internet carrier level tbh - when it's downloading mod files it can send quite large UDP packets, and some ISPs have trouble handling that. OGG files tend to be larger and might just "trip" this problem more often.

    It could be firewall related and I'd check the settings there too.

    Please email support@thd.vg with more details about your ISP/modem if you continue to have trouble as that would be my suspicion.

    An "easy" workaround in some cases would be to download the exact set of mods separately - if you already have all the files you won't have to download them off the server. Depending on the exact mods used you might need to contact the server host to get a copy.

    @Furai if it gets resolved can you post resolution here
     
    Geti, Sep 25, 2017
    #4
  5. Vamist

    Vamist THD Team THD Team Tester

    Messages:
    544
    Naime uses a VPN (Forced i think) and it uses IPv6, I sent the TC files thought dropbox and Naime was able to play TC, and was also able to download my dodge ball from the server (which contains .ogg files) and was able to play. I'm not sure if its the VPN problem or the IP being IPv6 since didn't kag have an issue with IPv6 before?
     
    Vamist, Sep 27, 2017
    #5
  6. Geti

    Geti Please avoid PMing me (poke a mod instead) THD Team Administrator Global Moderator

    Messages:
    3,730
    I'm unsure but I don't think so; the ipv6 "issues" were for https stuff, not ENet (which doesn't support v6 at all, and is used for the game networking AND for the mod file downloads)... Completely possible that the VPN might not like big UDP packets though.

    That said, they should only be around 8k plus change I think (depending how enet decides to chop them up) (and only for very uncompressible data), but that's still not small by udp packet standards :)
     
    Geti, Oct 1, 2017
    #6
    Vamist likes this.
Mods: Asu, epsilon, Kazaco97, makmoud98