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White Boxes

Discussion in 'General Help' started by Shark_Skull8, Feb 13, 2012.

  1. Shark_Skull8

    Shark_Skull8 Shipwright

    Messages:
    18
    I don't know if this is a common problem or not, but I play (or at least try to play) KAG using my mac osx (10.6.8) and whenever I play the game many of the graphics are replaced by white boxes which is seriously affecting the gameplay...

    Any way to fix this?

    Thanks, Shark_Skull8
     
  2. Asterix

    Asterix Shopkeep Stealer

    Messages:
    97
    hey man it would probably help if you posted a screenshot of what it looks like!
     
  3. Shark_Skull8

    Shark_Skull8 Shipwright

    Messages:
    18
    I can't do that right now, maybe tomorrow
     
  4. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    It sounds like you're probably missing certain sprites - have you tried reinstalling?
     
  5. Shark_Skull8

    Shark_Skull8 Shipwright

    Messages:
    18
    I'll try that now

    EDIT: It didn't work I'll try and get some screenshots
     
  6. Shark_Skull8

    Shark_Skull8 Shipwright

    Messages:
    18
  7. Asterix

    Asterix Shopkeep Stealer

    Messages:
    97
    From what I remember this may have something to do with graphic drivers - when was the last time you updated them? give that a shot
     
  8. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Generally on OS X there's no explicit drivers to update since most mac systems have specific hardware selected and shipped with OS X

    Which mac model and revision? (you can get the exact number from About This Mac, it'll be like MacbookPro1,1)

    Also, which version of OS X? I doubt it'll fix it, but check for any system updates (System Preferences> Software Update)

    I have played KAG a decent amount on 3 different mac models so far without issue, though they're all relatively new.
     
  9. Asterix

    Asterix Shopkeep Stealer

    Messages:
    97
    ah didnt see that he was running osx! haha
     
  10. Shark_Skull8

    Shark_Skull8 Shipwright

    Messages:
    18
    It's an iMac 5,1 and is about 5 years old now.
    It is version 10.6.8., Snow leopard I think.
    I'll try software update now.
     
  11. Shark_Skull8

    Shark_Skull8 Shipwright

    Messages:
    18
    Bump (if it is allowed)
     
  12. Shark_Skull8

    Shark_Skull8 Shipwright

    Messages:
    18
  13. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    We're waiting for you to say whether software update helped or not.
     
  14. Shark_Skull8

    Shark_Skull8 Shipwright

    Messages:
    18
    Oh sorry It didn't :p

    It just seems to be trees, arrows/projectiles and certain icons that are replaced by white boxes..
    It is still playable but is often hard to see my character if it is behind a white box etc.
     
  15. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    ok, I'll get a dev to take a look at this thread when one has time

    edit: I've passed this on to the devs. I see you found the other thread on this problem:
    http://kagforum.com/index.php?threads/need-help-white-squares.3434/

    The devs are aware of it, and there currently is not a known workaround. If they have one or there is a permanent/proper fix, someone will post here. Please do not bother bumping the thread again unless you find a fix :)
     
  16. MM

    MM THD Team THD Team Administrator Global Moderator

    Messages:
    327
    I know what might be the problem. I'll try to fix this next patch.
     
    Apronymous likes this.
  17. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Care to share what it might be for those of us interested? (even if there isn't a workaround)
     
  18. MM

    MM THD Team THD Team Administrator Global Moderator

    Messages:
    327
    It is a problem with rendering sprites with alpha channel (like trees). The material settings are probably wrong for some drivers.