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Premium code problem

Discussion in 'General Help' started by FPJker9610, Feb 22, 2012.

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  1. FPJker9610

    FPJker9610 Catapult Fodder

    Messages:
    3
    Hi, I bought a premium code yesterday through PayPal and I still haven't received the email with the code. I'm not sure what is wrong but I think it has to do with the email I set up with PayPal. I already contacted PayPal support and they couldn't do anything about it. I was just wondering if it would be possible to get another premium code sent to my new email.
     
  2. joshuabr123

    joshuabr123 Builder Stabber

    Messages:
    36
    Did you check your bank account to see if it was really purchased? i had the same problem when i bought the game but my dad check his bank card thingy and the purchase wasn't really succeeded...

    Or if you put the right e-mail...

    Hope it helped!
     
  3. FPJker9610

    FPJker9610 Catapult Fodder

    Messages:
    3
    Thanks for the reply and yes I did see that it was really purchased. I have the transaction details on my PayPal account
     
  4. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    If you paid for it but did not receive a code, contact support at thd.vg (email)
     
  5. FPJker9610

    FPJker9610 Catapult Fodder

    Messages:
    3
    Ok thanks =]
     
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