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Creating threads in 'Help' New to the forums?

Bought Premium. Never got giftcode.

Discussion in 'General Help' started by Deadlyz, Apr 5, 2012.

  1. Deadlyz

    Deadlyz Catapult Fodder

    Messages:
    5
    I recently (March 9th, No Joke) bought the premium version of this game, for 6.52GBP (or sumin like that) and It was told you would INSTANTLY receive a message with your giftcode. well I done this and never recieved one. Any help on this? I've looked on youtube to see if anyone else had this problem and didn't find anyone. Help Please!
     
    Deadlyz, Apr 5, 2012
    #1
  2. Raron

    Raron KAG Guard Tester

    Messages:
    543
    Please send a mail to "support [at] thd.vg" (alternatively "thd.supp [at] gmail.com"

    Copy and paste from frequently asked questions...
    </br>--- merged: Apr 5, 2012 5:19 PM ---</br>
    What does youtube have to do with KAG?
     
    Raron, Apr 5, 2012
    #2
    Beef and Kouji like this.
  3. Deadlyz

    Deadlyz Catapult Fodder

    Messages:
    5
    I've sent an email. Do you know how long it wil l take? I've already waited a month to find these forums xD
     
    Deadlyz, Apr 5, 2012
    #3
  4. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    I see no E-mail. Are you sure you changed [at] to @?
     
    Furai, Apr 5, 2012
    #4
  5. Deadlyz

    Deadlyz Catapult Fodder

    Messages:
    5
    Yeah... Shall I resend?

    Edit: Check Spam?
     
    Deadlyz, Apr 5, 2012
    #5
  6. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Still no mail. Either you're sending it to wrong e-mail address or you're trolling me.
    Send it HERE!
     
    Furai, Apr 6, 2012
    #6
  7. ttea

    ttea Bison Rider

    Messages:
    23
    Deadlyz, I would check all your email settings. Have you been receiving emails recently? Have you been successfully sending emails recently? This might be an explanation into why you didn't receive the KAG premium email.
     
    ttea, Apr 6, 2012
    #7
  8. Deadlyz

    Deadlyz Catapult Fodder

    Messages:
    5
    I recieved the receipt so I guess im recieving properly, and I've sent one to a friend to test and they replied...

    Edit: I've sent it again.
     
    Deadlyz, Apr 6, 2012
    #8
  9. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    I see your e-mail in the support inbox this time, Furai should be able to look at it shortly

    edit: also, for what it's worth I don't see any past e-mails from you attempted on the mail server
     
    FliesLikeABrick, Apr 6, 2012
    #9
  10. Deadlyz

    Deadlyz Catapult Fodder

    Messages:
    5
    in the email I say my old email, which is connected to my paypal. here it is anyway: wenderek [at] aol.com


    Isn't a good idea to post a full email in public. Bot crawlers can pick it up very easily - Beef
     
    Deadlyz, Apr 6, 2012
    #10