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Creating threads in 'Help' New to the forums?

"Can't downoad servers list"

Discussion in 'General Help' started by cds894, Apr 10, 2012.

  1. cds894

    cds894 Builder Stabber

    Messages:
    5
    When ever I go to the server list a box pops up with an error,
    "Can't downdload servers list.
    Please check your internet connection.
    If it is OK this might be a temporary problem please try again later."

    There is nothing wrong with my connection, and this is a reoccurring problem.
    Any help would be much appreciated.
     
    cds894, Apr 10, 2012
    #1
  2. Kagesha

    Kagesha KAG Guard Tester

    Messages:
    224
    Try reinstalling and make sure you are updated to the latest build (353), remember disable any anti-virus protection/firewall software.
     
    Kagesha, Apr 10, 2012
    #2
  3. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Hi cds894, please do what Kagesha said and report back. In case this seems to be a permanent issue, the good news is that the server browser backend code is being 100% replaced in a few weeks so these kinds of problems should go away. The new system will use normal https traffic, so antivirus/security firewall and crappy home routers won't have a problem with it
     
    FliesLikeABrick, Apr 10, 2012
    #3
  4. cds894

    cds894 Builder Stabber

    Messages:
    5
    Reinstalled kag and still getting the error message, although it won't update from 352 to 353.
    </br>--- merged: Apr 11, 2012 6:16 PM ---</br>
    Kag updated to 359 and even with antivirus disabled I'm still getting the error.
     
    cds894, Apr 11, 2012
    #4
  5. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Thanks cds. I'm still thinking about this, but the good news is that it'll definitely be fixed within the next few weeks as I replace the server browser code.
     
    FliesLikeABrick, Apr 11, 2012
    #5
  6. cds894

    cds894 Builder Stabber

    Messages:
    5
    Thanks for the help anyway.
     
    cds894, Apr 11, 2012
    #6
  7. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    You're welcome - it's problems like yours which are making it a high priority for replacing all of the server reg/browser code. If I have enough free time this week, there could possibly be a fix out by next week
     
    FliesLikeABrick, Apr 11, 2012
    #7
  8. cds894

    cds894 Builder Stabber

    Messages:
    5
    Sorry this is a little late but as of build 360 this problem has been fixed. Thanks again for all the help.
     
    cds894, Apr 16, 2012
    #8