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Activation compte premium

Discussion in 'Forum Francophone' started by riserser, Sep 11, 2011.

Mods: Lieber
  1. riserser

    riserser Shipwright

    Messages:
    7
    Bonjours, j'ai acheter un compte premium pour un amis mais je me suis tromper dans son pseudo. Que faire ? Un admin pourrait-il activer manuellement le compte premium ? (son pseudo est Wisky52).
     
    riserser, Sep 11, 2011
    #1
  2. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    If you were buying game through premium on kag2d and something went wrong (you weren't logged in while doing it, didn't provide your exact nick ) - then you should get mail for your paypal account with info what to do. Just reply to that mail. I'll see to it soon.
     
    Furai, Sep 11, 2011
    #2
  3. riserser

    riserser Shipwright

    Messages:
    7
    J'ai bien un mail de paypal confirmant l'achat mais qu'est-ce que le questionnaire de litige ?
     
    riserser, Sep 11, 2011
    #3
  4. kiro

    kiro Garde KAG Donator Tester

    Messages:
    241
    Furai dit que tu devrais recevoir un mail expliquant ce qu'il faut que tu fasses. Tu dois simplement répondre à ce mail, et qu'il se chargera de tout.

    Furai : He said he wanted to buy a gold account for his friend "Wisky52" but he entered the wrong nickname.
     
    kiro, Sep 11, 2011
    #4
  5. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    So tell him to send mail to thd.support [at] gmail.com with proper nick. (Preferably from his pay-pal mail account, if from other one then he needs to provide mail address of his pay-pal account in mail).
     
    Furai, Sep 12, 2011
    #5
  6. kiro

    kiro Garde KAG Donator Tester

    Messages:
    241
    Riserser, tu dois envoyer un mail à thd.support [at] gmail.com avec ta boite mail que tu as utilisé pour t'inscrire à Paypal. Le mail doit contenir ton pseudonyme.
     
    kiro, Sep 12, 2011
    #6
  7. riserser

    riserser Shipwright

    Messages:
    7
    Le mail est envoyer. Merci.
     
    riserser, Sep 12, 2011
    #7
  8. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    My bad. I'm terribly sorry - I've provided you wrong mail. It should be thd.supp [at] gmail.com
    Once again sorry, stupid me...
     
    Furai, Sep 14, 2011
    #8
  9. riserser

    riserser Shipwright

    Messages:
    7
    ^^ tempis message ré-envoyer.
     
    riserser, Sep 14, 2011
    #9
  10. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Ok, I'll be mailing you back soon. Please check your mail - also, I don't speak French... :D

    EDIT: Everything should be now fine. Check mail&reply.
     
    Furai, Sep 14, 2011
    #10
  11. riserser

    riserser Shipwright

    Messages:
    7
    C'est bon. Thanks!
     
    riserser, Sep 14, 2011
    #11
Mods: Lieber