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Creating threads in 'Help' New to the forums?

CAN'T LOGIN!!!

Discussion in 'General Help' started by Starman385, Nov 23, 2012.

  1. Starman385

    Starman385 Catapult Fodder

    Messages:
    3
    I'm trying to login to KAG but I can only play offline.
    Image attached has the error in it.

    PLEASE HELP ME!!!
     

    Attached Files:

    Starman385, Nov 23, 2012
    #1
  2. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    I have replied in e-mail asking for more information but I haven't seen your thread here before.

    Anyway, make sure your system time and date is correct.
     
    Furai, Nov 23, 2012
    #2
  3. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    Check the date on your PC, it's probably beyond 2013. Fix that.
     
    Downburst, Nov 23, 2012
    #3
  4. Starman385

    Starman385 Catapult Fodder

    Messages:
    3
    I don't understand how to fix this (if you are talking about the account time, that is).
    If you mean the time shown on my DESKTOP, that is totally fine.
     
    Starman385, Nov 24, 2012
    #4
  5. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    Could you do some things for me please?
    1. Try to log in here: https://api.kag2d.com/player/Starman385/myinfo.
    That doesn't work, go to 3, if it works go to 2.
    2. Delete kag/app/version.txt, /kag/curl-ca-bundle.crt and /kag/curl-license.txt and start kag. (it should update, try to log in again)
    3. What OS do you have?
    4:
     
    Downburst, Nov 24, 2012
    #5
  6. Starman385

    Starman385 Catapult Fodder

    Messages:
    3
    I logged into api.kag2d.com/player/starman385/myinfo and it gave me info:
    {
    "active": true,
    "banned": false,
    "gold": false,
    "role": 0,
    "termsAccepted": false,
    "username": "Starman385"
    }
    Step 4 didn't work. Every time I try to view this site's info my Chrome crashes.
    I have Lion 10.7.4.

    So, in other words, it didn't work.
     
    Starman385, Nov 25, 2012
    #6
  7. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Have you tried other Internet browser?
     
    Furai, Nov 25, 2012
    #7
  8. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    It seems you didn't accept the terms of use.
     
    Downburst, Nov 25, 2012
    #8
  9. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    He won't be prompted to accept it until after he logs in, and he is not able to log in.

    Please tell us what the date on your computer is. I know you said the time is fine, but did you mean the date too?
     
    FliesLikeABrick, Nov 27, 2012
    #9