Mac Game keeps crashing.

I just bought the game today, and I went to go play and it turned on and everything and worked fine. However, when I tried to go on solo mode and play the tutorial, the game froze when loading and just crashed. It crashed for every mode I tried, and it's starting to get annoying. It loads the blobs but it gets stuck on the config and crashes. I hope you can help me with my problem, thanks!

 

This is the log I found when I looked at it, Couldn't post the rest since it was so big, but the rest said it loaded

Spoiler: log

[12:07:23] Config file not found '/Users/ehaxh543/Library/Application Support/Steam/SteamApps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Security/ignorelist.cfg'
[12:07:23] Loading ignorelist from Base/Security/ignorelist.cfg
[12:07:23] Loading ignorelist failed - file missing or corrupt. A blank ignorelist file will be generated for you.
[12:07:23] Creating video device...
[12:07:23] Desktop resolution is 1280x800
[12:07:23] Parsing available resolutions...
[12:07:23] Best fit resolution (1280x800) too big for windowed mode, reducing...
[12:07:23] Changing game resolution to 1280x800
[12:07:23] Checking driver support...
[12:07:23] Initializing new video device...
[12:07:23] Irrlicht Engine version 1.8.0-alpha
[12:07:23] Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
[12:07:23] Using renderer: OpenGL 2.1
[12:07:23] Intel HD Graphics 4000 OpenGL Engine: Intel Inc.
[12:07:23] OpenGL driver version is 1.2 or better.
[12:07:23] GLSL version: 1.2
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/arrow_cursor.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/TitleBackground.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/title.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/MenuHelp.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/hud_back.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/ChatTexture.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/blockmenu.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/button.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/whitebutton.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/HeartNBubble.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/DarkMicroStone.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/BorderStone.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/SimpleStone.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/FramedStone.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/PolishedStone.png
[12:07:23] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/Bubble.png
[12:07:23] Sound engine started
[12:07:23] Precaching files...
[12:07:23] Precaching files end.
[12:07:23] Checking if update available
[12:07:23] STEAMWORKS INITIALIZED
[12:07:23] Loading script Entities/Common/Attacks/Hitters.as
[12:07:24] Loading script Entities/Characters/Archer/ArcherCommon.as
[12:07:24] Controls loaded from ../Cache/player1.dat
[12:07:24] Controls loaded from ../Cache/player2.dat
[12:07:24] Controls loaded from ../Cache/player3.dat
[12:07:24] Controls loaded from ../Cache/player4.dat
[12:07:24] Initializing Game Script
[12:07:24] ############ GAMEMODE CTF
[12:07:24] New track added to mixer Sounds/Music/world_intro.ogg
[12:07:24] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/MenuItems.png
[12:07:24] Steam: grabbing auth ticket...
[12:07:24] STEAM: Received steam ticket for account=319859970; Result 1
[12:07:24] Steam: got ticket
[12:07:27] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/popup_image.png
[12:07:28] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/Rules/Challenge/ChallengeIcon.png
[12:07:28] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/GUI/BrowserTabs.png
[12:07:28] Loaded texture: /Users/ehaxh543/Library/Application Support/Steam/steamapps/common/King Arthur's Gold/KAG.app/Contents/MacOS/Base/Rules/CTF/CTFGui.png

edit by makmoud98 to put in spoiler

--- Double Post Merged, May 13, 2016, Original Post Date: May 7, 2016 ---

No reply? Is there any way to fix this because I've been waiting a week for a solution and yet no moderator or admin has replied to this thread in almost a week. It's really quite annoying that I bought a game that doesn't even work. Please get back to me and help me fix my problem.

 

I don't know your problem but you should send an email at support@thd.vg

 

I've had a similar problem for 6 months now :/

 

Sorry for not responding for a couple days; since I can't even play Kag I'm not on the forums much anymore.
I'm not sure how I'd go about compressing the Cache folder, but I'll try. Just to let you know, I have uninstalled and re-installed KAG numerous times, and also deleted certain folders per others instructions, none of which helped (obviously).

 

Same problem here, as noted in previous posts. I compressed the cache folder and removed it. Nothing seems to have changed. Still boots up and gets halfway through loading a match or solo play before crashing. A detail I haven't mentioned before that may or may not be helpful (my debugging knowledge is limited to less complex languages / systems) is that the game seems to bring up the user agreement page every time it runs, as if it was running for the first time.

Another user (Kaizokuroof) seems to think this issue with macs may be related to permissions somehow. Through various methods, I could not confirm or deny this, but I am also not particularly literate in the workings of these things...

One thing that all these mac users seem to have in common is that we are running 10.9 or below (at least the several that I have interacted with / seen posted. Everyone please confirm or deny this if you are able). I am running 10.8.5, and other users like Ranmage have fixed the problem by upgrading to a newer version of OSX. Hopefully something in here is a useful datum...

Robhax123, what OS are you running?

 

I'm also using 10.8.5, and your problem sounds exactly like mine.

 

As noted above in my previous post, it gets to the match select screen, and you can select a match to join, but while loading it, it crashes halfway through every time. Same for solo.

 

If you are using steam, try verifying the integrity of your game cache? I had problems when my game kept crashing, did that and found multiple files not there.

 

the 4 OSX in my house cant run KAG at all, crashes instantly (steam or not)

 

I have done that multiple times, sadly, and once out of 7 or so tries in the past several months of uninstalling / redownloading / reinstalling / trying it out etc. it found some missing files, but it acted the same after fixing it as it did before, and it has not found any problems since, while the behavior persists.