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Gift code problem

Discussion in 'General Help' started by Vodish, Feb 19, 2012.

  1. Vodish

    Vodish Shipwright

    Messages:
    1
    Hi!
    I have a problem, I won a gift code in a contest on kag2d.fr, but it is invalid. The contest organizer, who had the gift code through a Kiro contest just before, assured me that the code was normally good and advised me to ask for help to the customer service and Kiro.
    Thank you in advance for your help.
    Vodish

    ---------------------------------------------------------


    Bonjour,
    J'ai un problème, j'ai gagné un gift code à un concours de kag2d.fr, mais il est invalide. L'organisateur du concours, qui a eu le code par un concours de Kiro et l'a remit en jeu car il avait déjà un compte, m'a assuré qu'il était normalement bon et m'a conseillé de voir avec le service client et Kiro pour arranger ça.
    Merci d'avance pour votre aide.

    Vodish
     
  2. Tirius

    Tirius Shipwright

    Messages:
    17
    I'm the contest organizer, and I think there's some validation date to activate the code.
    Perhaps it's because i have this code from 2 weeks.

    I hope Vodish can use his code !
     
  3. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    You, Tirius, should send an email to support [at] thd.vg.
     
    trelawney likes this.
  4. Tirius

    Tirius Shipwright

    Messages:
    17
    Ok, but it's not me who buying the premium account, I have just transmit it.
    Kiro (the french manager of KAG.fr) is the real buyer.

    Thank for answer :)