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Help Activating Premium

Discussion in 'General Help' started by smulink, Sep 6, 2011.

  1. smulink

    smulink Shipwright

    Messages:
    2
    Hi, I just bought KAG premium through Desura and I do not think I have premium status (cannot access editor and my name is not highlighted in-game when I hit tab) I did receive a basic authentication email but it did not mention premium. the PayPal email I used was nrotow@smu.edu and my KAG login is smulink.
     
    smulink, Sep 6, 2011
    #1
  2. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    You should get mail with premium code to redeem it at kag2d.com page. Check your spambox or wait some more time. If you won't get it by then, then mail MM about issue (mm [at] thd.vg).
     
    Furai, Sep 6, 2011
    #2
  3. smulink

    smulink Shipwright

    Messages:
    2
    Thanks, will do
     
    smulink, Sep 7, 2011
    #3
  4. zalo

    zalo Shipwright

    Messages:
    3
    Hello, I just bought the game on Desura as well. How long should I wait for that e-mail? Also, the KAGDevs should probably make it more obvious that you will be receiving one in when you purchase it on Desura.
     
    zalo, Sep 8, 2011
    #4
  5. suchy

    suchy Shipwright

    Messages:
    6
    Today, i bought premium and didn't set my account name before pay. I received email:
    "Hi, thank you for purchasing King Arthur's Gold Premium edition!

    Unfortunately you didn't specify your game account name. Please reply to thd.supp@gmail.com with your game account name so we can set it to premium ASAP!"
    Offcourse i send email to that address and gave my account name. How long i need to wait for activation?
     
    suchy, Sep 9, 2011
    #5
  6. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    As I replied in other thread, I'll see to it soon.
     
    Furai, Sep 9, 2011
    #6
  7. protipe2

    protipe2 Builder Stabber

    Messages:
    6
    Hello i would want to know i bought kag premium edition useing google wallet well i get it shipped of a code of some sort pls reply :)

    HELP ME I NEED HELP I JUST NEED HELP U KNOW I WASTED $9:99 ON THIS HELP ME GIVE ME MY CODE!?!?!??!?!?!??!?!
     
    protipe2, Feb 19, 2012
    #7
  8. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    Hey protipe2, too bad something went wrong.

    Could you please send an e-mail to support [at] thd.vg including your accountname and the google wallet account you paid with.
     
    Downburst, Feb 19, 2012
    #8
    protipe2 likes this.
  9. protipe2

    protipe2 Builder Stabber

    Messages:
    6
    ok i will

    i sent it
    to ur email

    i dont know how to do that so i sent a email to u or ill pm u becase i dont know how to do what u said sorry or i have just wasted $9.99 great PLZ REPLY
     
    protipe2, Feb 19, 2012
    #9
  10. Kagesha

    Kagesha KAG Guard Tester

    Messages:
    224
    If you have already sent the email please be patient, your money hasn't been wasted as long as you have provided the correct details in the email everything will be fine. Just be patient and wait a few hours - you can still play the game without premium :D.
     
    Kagesha, Feb 19, 2012
    #10
  11. protipe2

    protipe2 Builder Stabber

    Messages:
    6
    i have waited a day not cool dude not cool :(
     
    protipe2, Feb 20, 2012
    #11