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help me

Discussion in 'General Help' started by nightvamping, Mar 22, 2012.

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  1. nightvamping

    nightvamping Catapult Fodder

    Messages:
    3
    i bought this game but it says i didnt. what should i do?
     
  2. laurentiu

    laurentiu Ballista Bolt Thrower

    Messages:
    340
    What do you mean by "it says i didnt"? give us some more details. Like, what makes you think that?
     
  3. nightvamping

    nightvamping Catapult Fodder

    Messages:
    3
    well i bought the game but i cant do custom things or join gold servers and i still have the notice about buying the game
     
  4. laurentiu

    laurentiu Ballista Bolt Thrower

    Messages:
    340
    You should get it right away...Are you sure you use the same account you bought the premium on, it might sound silly, but it can happen. Anyways, we should wait for a mod to look into this, they might know better than I.
     
  5. Worm

    Worm Derpship Commander Donator

    Messages:
    546
    Also, did you redeem code? Did you get e-mail?
     
  6. UnnamedPlayer

    UnnamedPlayer Arsenist Administrator Global Moderator Tester
    1. MOLEing Over Large Estates - [MOLE]

    Messages:
    752
    No one read this? Next time use a better title bro. Also, describe your problem, or we won't know how to help you.

    -Which payment method did you used (if was sms, did you sned the 8 mensages?)?
    -Did you got the redeem code (the one that they send to your e-mail after you buy the game)?
    -Did you went to kag2d.com and inserted the redeem code?
    -Did you got any payment confirmation?
     
  7. nightvamping

    nightvamping Catapult Fodder

    Messages:
    3
    i used visa, i got the reciept but no code
     
  8. WarrFork

    WarrFork フォーク Donator Tester

    Messages:
    1,412
    -In FAQ-...
    I didn't receive the website registration mail or my premium activation key.
    Please send a mail to "support [at] thd.vg" (alternatively "thd.supp [at] gmail.com").
     
  9. Kouji

    Kouji Cold, Uncaring, Sadistic, Evil and Cruel Meanie Administrator Global Moderator Forum Moderator Tester
    1. MOLEing Over Large Estates - [MOLE]
    2. REKINS OF SEAS: Super Crew of Ultimate Havoking 2: Return of King of KAG: Chapter 420blazeit - REKIN

    Messages:
    2,910
    Problem was solved in IRC, if you need it reopen PM me
     
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