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KAG Help Please!!!

Discussion in 'Help' started by CobaltSnowman, Aug 3, 2013.

Mods: makmoud98, Mazey
  1. CobaltSnowman

    CobaltSnowman Catapult Fodder

    Messages:
    3
    I just bought KAG from http://www.kag2d.com/en/ and when I get on the game and log in everything is just fine until I try to join a server and I see a message telling me I need to buy the game. I don't know if it could still be processing the payment or what.. but I need to know whats going on or if this is common. Thanks for reading and please reply if you know anything about this.
     
    CobaltSnowman, Aug 3, 2013
    #1
  2. Lieber

    Lieber Is Probing Uranus Global Moderator Forum Moderator Donator Tester

    Messages:
    787
    Did you redeem your premium code you got in your email on the User Panel over at the website?
     
    Lieber, Aug 3, 2013
    #2
  3. CobaltSnowman

    CobaltSnowman Catapult Fodder

    Messages:
    3
    I never got an e-mail 0_o I have proof I bought it though...
    </br>--- merged: Aug 3, 2013 10:40 PM ---</br>
    The account activation went to my e-mail so I know it had the right email...
     
    CobaltSnowman, Aug 3, 2013
    #3
  4. Lieber

    Lieber Is Probing Uranus Global Moderator Forum Moderator Donator Tester

    Messages:
    787
    Lieber, Aug 3, 2013
    #4
    Kagesha likes this.
  5. CobaltSnowman

    CobaltSnowman Catapult Fodder

    Messages:
    3
    Ok thanks for the help I will wait another 20-30 mins then write an E-mail.
     
    CobaltSnowman, Aug 3, 2013
    #5
  6. kaizokuroof

    kaizokuroof Agkubuk|'Kaizokuroof' Cilobakil, Roofpointy Global Moderator Forum Moderator Donator Tester
    1. PumpkinStars - [Pk#] - Inactive

    Messages:
    909

    Hi I noticed that your name is still non-premium, did you get your code? If so did you log in to the main KAG site and activate it? Have you emailed the support address?
     
    kaizokuroof, Aug 7, 2013
    #6
  7. Asu

    Asu THD Team THD Team Forum Moderator

    Messages:
    1,580
    My friend had that problem, the mail was sent on his paypal address ( Not the same than his email ).
     
    Asu, Aug 9, 2013
    #7
Mods: makmoud98, Mazey