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I need help with my premium

Discussion in 'General Help' started by Bly, Feb 22, 2012.

  1. Bly

    Bly Ballista Bolt Thrower

    Messages:
    398
    Hey I bought my premium last year in nov and I got my little brother premium yesterday and now when we log on and go on a server one of us won't be premium then we log on again then it works, if you can help thanks
    Edit when I say it won't work for one of us we don't get yellow name then we relog on we get yellow name.
     
  2. Brandon816

    Brandon816 Ballista Bolt Thrower

    Messages:
    262
    Is it permanent, or just right at the beginning of joining? Because I personally have joined servers and sometimes not been registered as premium for awhile, and then after a respawn sometime later I have my changed head. Otherwise, it might be a multiple users on 1 IP address issue or the like.

    Incidentally, I don't see premium status on you. Your account name is blue...
     
  3. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    He may need to log out and back in still - for people who registered before this week, the forums will only recognize the gold status once he logs out and back in