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KAG I'm having an issue with playing multiplayer, it says I do not have the premium game.

Discussion in 'Help' started by DirtyBelly, May 31, 2015.

Mods: makmoud98, Mazey
  1. DirtyBelly

    DirtyBelly Catapult Fodder

    Messages:
    1
    I bought the game for both me and my girlfriend to play on GOG. I had to re-purchase it through steam to play it. I was wondering if I could get a refund, or at least an extra copy of the game for my brother or something. I just really hate that I wasted that money. My GOG account is "DirtyBelly47". My girlfriend's is "paprikastick". The only game we have on there is this one.

    My brother's really want the game to though so I'd be fine with an extra copy on steam rather than a refund if that's more convenient. Is there any way I can verify things? Or any way you can help me even if there is? Please and thanks.

    I understand this probably won't get me anything, but I figured it's worth the try, right? Maybe the dev gods will smile down on me today.
     

    Attached Files:

    DirtyBelly, May 31, 2015
    #1
  2. kaizokuroof

    kaizokuroof Agkubuk|'Kaizokuroof' Cilobakil, Roofpointy Global Moderator Forum Moderator Donator Tester
    1. PumpkinStars - [Pk#] - Inactive

    Messages:
    909
    Why did you have to re-purchase the game? What was the problem with the original purchase?

    As for enquiries like this, you're best of contacting the support team via email. You can use this page here from the KAG website to file a support ticket, or use the email at the bottom of the page.

    https://kag2d.com/en/contact

    Best of luck, the devs are really cool guys and if there is a legitimate problem with your purchase, I'm sure they can sort it out.
     
    kaizokuroof, Jun 8, 2015
    #2
Mods: makmoud98, Mazey