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Creating threads in 'Help' New to the forums?

It Disappeared! Please for the love of...

Discussion in 'General Help' started by Darksteel, Feb 16, 2012.

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  1. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Hi, I'm Darksteel.
    I just had an "Update" it was supposedly a hotfix or something.
    But now I no longer register as premium!
    Please I paid for this game and have enjoyed hats for over a month now...
    But its gone! Seriously... if its temporary I can deal with it. but if its an isolated case of just me... well...
    HOTFIX.png PROBLEM!.png
     
    Darksteel, Feb 16, 2012
    #1
  2. umcykpol

    umcykpol Shopkeep Stealer

    Messages:
    64
    I have the same problem. Look
    Here I have a PREMIUM account
    [​IMG]
    And in the game it is not
    [​IMG]
     
    umcykpol, Feb 16, 2012
    #2
  3. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Really need a solution somebody.

    Geti Your Hotfix stole my Premium... X3

    At least I'm not the only one.
     
    Darksteel, Feb 16, 2012
    #3
  4. mlrov0

    mlrov0 Shopkeep Stealer

    Messages:
    99
    Help? I also do not have PREMIUM :QQ:. SOOO SAD! I hope it is coming back...And zombies come tommorrow...I hope.

    EDIT: I logged into KAG web and it says 4 months since i last logged in...Before i got Premium. But i was on it yesterday. :(.
     
    mlrov0, Feb 16, 2012
    #4
  5. Vanguarde

    Vanguarde 'Most Hated' 2013

    Messages:
    205
    I have also lost my premium membership!
    This is quite upsetting!

    Help...
     
    Vanguarde, Feb 16, 2012
    #5
  6. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    When I downloaded the update, the hotfix notification wasn't there.
    perhaps this is caused by that...? For the love of... somebody help!
     
    Darksteel, Feb 16, 2012
    #6
  7. Vanguarde

    Vanguarde 'Most Hated' 2013

    Messages:
    205
    I took a screenshot of my account page to show that I am a premium member, and I can provide the PayPal transaction details.

    [​IMG]

    This is not good at all. Where is my premium. :(
     
    Vanguarde, Feb 16, 2012
    #7
  8. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Heres mine...

    Prem.png Please help! we used our money to buy this game, If that is taken away... well...
     
    Darksteel, Feb 16, 2012
    #8
  9. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    We are experiencing some bugs with authentication system. It will be fixed shortly.

    Rest assured - You won't lose your premium status. It's safe in our database.
     
    Furai, Feb 16, 2012
    #9
    inactive_account and JacKD like this.
  10. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Does a jig. Thanks Furai, any chance you could give us a rough estimate of how long it will take?
     
    Darksteel, Feb 16, 2012
    #10
  11. CheeseMeister

    CheeseMeister Cowrad Hunter Donator
    1. Practitioners of War Extreme Revolution - POWER

    Messages:
    187
    Yeah I have lost it as well it appears it has happened to everyone so do not worry I am sure they will fix it soon. :)
     
    CheeseMeister, Feb 16, 2012
    #11
  12. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Unfortunately there's no ETA. Sorry guys.
     
    Furai, Feb 16, 2012
    #12
  13. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    But it'll be done before the zombie update, right?
     
    Darksteel, Feb 16, 2012
    #13
  14. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Yes, definitely.
     
    Furai, Feb 16, 2012
    #14
    inactive_account likes this.
  15. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Great, thanks Furai.
     
    Darksteel, Feb 16, 2012
    #15
  16. umcykpol

    umcykpol Shopkeep Stealer

    Messages:
    64
    PREMIUM IS BACK !
    [​IMG]
    Thx Furai and Kag Team !
     
    umcykpol, Feb 16, 2012
    #16
    JacKD likes this.
  17. Darksteel

    Darksteel The see me Boulderin', they hatin'. Donator
    1. Australians United Stand Strong - AUSS - (Invite Only)

    Messages:
    565
    Ya think he would have just said "Instantaneous" instead of no E.T.A

    nontheless. Thanks to Furai and the rest of the Kag team for solving this problem straight away.
     
    Darksteel, Feb 16, 2012
    #17
  18. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    You should thank to MM not me. He was the one who fixed it (and broke it in the first place... :D but who cares).

     
    Furai, Feb 16, 2012
    #18
    inactive_account likes this.
  19. Ghozt

    Ghozt Haxor

    Messages:
    1,083
    Fixed it... And broke it Hahahaha I would of sht my self if my premium dissapered thankyou for fixing it
     
    Ghozt, Feb 16, 2012
    #19
  20. mlrov0

    mlrov0 Shopkeep Stealer

    Messages:
    99
    lol could you throw in some zombies?? ;).
     
    mlrov0, Feb 16, 2012
    #20
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