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New update bug?

Discussion in 'General Help' started by marchello35, Feb 17, 2012.

  1. marchello35

    marchello35 Shipwright

    Messages:
    10
    Hello, thanks for reading I have a big problem with my account, sice of the last update i can't play online with my account it always says that i'm banned so I have to wait 10 min or 1 day. I have commited any illegal thing or something? I haven't recived any e-mail saying anything I think its bug but I don't know...

    thnks
     
  2. Worm

    Worm Derpship Commander Donator

    Messages:
    546
    From one server or from master server?
    If you are banned from one server - it tooks 10 minutes when your ping been too high. If votekicked - half hour? Just simply join another room, and do not that you did in previous map(maybe you did something wrong...).
    If you are banned from master server - massive griefing/hacking - from 7 days to permaban.
     
  3. marchello35

    marchello35 Shipwright

    Messages:
    10
    Lol, it seems that now I can't go into my account (pasword incorrect?) and iIcan't change my pasword throught e-mail, there is some reclamation contact?
     
  4. marchello35

    marchello35 Shipwright

    Messages:
    10
    O.O thnks, problem solved, thnks for the help :) (thread closed)
     
  5. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Can you share with us what you found your problem to be and how you fixed it? It may help other people in a similar situation
     
  6. marchello35

    marchello35 Shipwright

    Messages:
    10
    I exacly i don't know how I have solved the problem but I can say that i have used CCleaner and I have reinstalled the full king arthur's gold app. (sorry about my english)
     
  7. Worm

    Worm Derpship Commander Donator

    Messages:
    546
    Oh, that you mean. I had it too, game 'jams' and cannot run it. Just reinstall game, like you did say.