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Norton File Insight sees KAG.exe as high risk and removes it.

Discussion in 'General Help' started by bubs, Apr 23, 2012.

  1. bubs

    bubs Builder Stabber

    Messages:
    13
    Just happened today after the update.

    Full Path: Not Available
    ____________________________
    ____________________________
    On computers as of:
    4/23/2012 at 3:13:54 PM
    Last Used:
    4/23/2012 at 3:13:54 PM
    Startup Item:
    No
    Launched:
    Yes
    ____________________________
    ____________________________
    Very Few Users
    Fewer than 5 users in the Norton Community have used this file.
    ____________________________
    High
    This file risk is high.
    ____________________________
    Threat Details
    SONAR Protection monitors for suspicious program activity on your computer.
    ____________________________
    Origin
    Downloaded from URL Not Available

    Source File:
    kag.exe
    ____________________________
    File Actions
    File: c:\kag\kag.exe
    Removed
    ____________________________
    Network Actions
    Event: Network activity (Performed by c:\kag\kag.exe, PID:1324)
    No action taken
    ____________________________
    System Settings Actions
    Event: Process start (Performed by c:\kag\kag.exe, PID:1324)
    No action taken
    ____________________________
    Suspicious Actions
    Event: Attempt to start a remote thread in a process address space (Performed by c:\kag\kag.exe, PID:1324)
    No action taken
    ____________________________
    File Thumbprint - SHA:
    Not Available
    ____________________________
    File Thumbprint - MD5:
    Not Available
    ____________________________
     

    Attached Files:

    • Kag.jpg
      Kag.jpg
      File size:
      52.7 KB
      Views:
      154
    Redigit likes this.
  2. MCrypa

    MCrypa Haxor

    Messages:
    562
    I used norton before. I used to: Turn off norton. Install desired program. Turn norton back on. Voila.
    If it still deletes it, put the program into a folder.
     
  3. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
  4. FlameHaze3

    FlameHaze3 Shark Slayer

    Messages:
    271
    So can the KAG Team confirm this is just an error with the Security Program picking up a change in what KAG normally connects with? Because i would rather not risk letting a virus in if you wont confirm it.
     
  5. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    There's nothing wrong with KAG, false positive alarm. Please report it here: http://norton.com/fp
     
  6. Gunnar

    Gunnar Catapult Fodder

    Messages:
    31
    Ah! I have looked into my norton as well and have realized it was not working for the same reason as you

    I do not know how to allow it to go through though, anyone here use norton care to help me find how to let it through?

    EDIT:

    I tried to disable it by right clicking the icon but the "Disable Anti-virus auto-protect" is greyed out :/

    EDIT2:

    Had to enable administrator rights. Disabled Norton and now the game is working properly, albeit with a view nauseating sound bugs that makes it unplayable for me! XD
     
  7. bubs

    bubs Builder Stabber

    Messages:
    13
    I Reported it as false positive to that link.
     
    Gunnar likes this.
  8. FlameHaze3

    FlameHaze3 Shark Slayer

    Messages:
    271
    Below the report of it, there is a button saying options, just click it and restore the deleted program (obviously being KAG) Also make sure to uncheck it from future searches, or it will continue doing this.
     
    Gunnar likes this.
  9. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    If Norton breaks the game for you, please go to http://www.norton.com/fp and report it so that it can get fixed! We (the developers) are not able to get it fixed without you guys reporting it, because you are the Norton users/customers. The more reports there are, the faster they should fix it.
     
    SARGRA13 and Gunnar like this.
  10. Garreth

    Garreth Catapult Fodder

    Messages:
    50
  11. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Indeed, no doubt about it
     
  12. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
     
    FliesLikeABrick likes this.
  13. PainGiver

    PainGiver Arsonist

    Messages:
    78
    Oh no, the days of KAG are numbered! It is expanding so much, which is going to spread and take over our computers. Then manifest it self to every persons computer, to play KAG.