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Creating threads in 'Help' New to the forums?

On joining server I get BSOD

Discussion in 'General Help' started by AA_BATTERY, Feb 26, 2012.

  1. AA_BATTERY

    AA_BATTERY Shipwright

    Messages:
    2
    The first time it took a few minutes before the crash, but now it happens within seconds of joining a server. Any help?
     
    AA_BATTERY, Feb 26, 2012
    #1
  2. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    Can you upload the minidump file located at C:\windows/minidump
     
    Downburst, Feb 26, 2012
    #2
  3. illu

    illu En Garde! Donator Tester

    Messages:
    737
    Give us a chance to help you and give us at least some "system specifications and logfiles".
    (Read the FAQ next time pls.)
     
    illu, Feb 26, 2012
    #3
  4. Narvaloh

    Narvaloh Builder Stabber

    Messages:
    3
    Hello,
    Posting here because i have exactly the same problem, BSOD seconds after i join a online multiplayer game.

    Thanks.
    (Minidump file attached)

    Windows XP Professionnel (build 2600) Service Pack 3
    Navigateur web par défaut: Mozilla Firefox
    Client e-mail par défaut: IncrediMail
    Client de groupes de discussion par défaut: Outlook Express
    Carte mère SMBios version 2.4
    ASUSTeK Computer INC. P5W DH Deluxe Rev 1.xx
    Bios: American Megatrends Inc. 3001 10/22/2009 taille: 1024Kb
    Chipset Northbridge: Intel i975X
    Southbridge: Intel 82801GB (ICH7/R)
    Processeur Intel Core 2 Duo E6550 Conroe Socket 775 LGA (@65 nm) 2333 Mhz ( L1I: 2 x 32 Ko, L1D: 2 x 32 Ko, L2: 4096 Ko )
    Mémoire Mémoire physique totale: 4096 Mo, Type: DDR2, @MHz, 5.0-5-5-15--1T
    DDR2 Corsair CM2X1024-8500 1024 Mo PC2-6400 (400 Mhz) (5.0-5-5-18)
    DDR2 V01D2LF1GB64864867 1024 Mo PC2-5300 (333 Mhz)
    DDR2 Corsair CM2X1024-8500 1024 Mo PC2-6400 (400 Mhz) (5.0-5-5-18)
    DDR2 V01D2LF1GB64864867 1024 Mo PC2-5300 (333 Mhz)
    Carte Graphique NVIDIA GeForce GTS 450 (GF106)
    Périphériques ATA WDC WD5000AAKS-65TMA0 12.01C01 (SATA II, 465.76 Go, Cache: 16 Mo)
    Lecteurs CD/DVD DTSoftBusCd00
    Optiarc DVD RW AD-7200S 1.04 (DVD+R/DL Recorder)
    Disque dur WDC WD5000AAKS-65TMA0
    Cartes PCI/AGP Stockage
    Intel Corporation:82801G (ICH7 Family) IDE Controller: P5KPL-VM Motherboard
    Intel Corporation:N10/ICH7 Family SATA IDE Controller:
    JMicron Technology Corp.:JMB362/JMB363 Serial ATA Controller: P5B [JMB363]

    Réseau
    Marvell Technology Group Ltd.:88E8053 PCI-E Gigabit Ethernet Controller: Marvell 88E8053 Gigabit Ethernet controller PCIe (Asus)
    Marvell Technology Group Ltd.:88E8053 PCI-E Gigabit Ethernet Controller: Marvell 88E8053 Gigabit Ethernet controller PCIe (Asus)

    Affichage
    nVidia Corporation:GF106 [GeForce 450 GTS]:

    Multimédia
    Intel Corporation:N10/ICH 7 Family High Definition Audio Controller:
    nVidia Corporation:GF106 High Definition Audio Controller:

    Ponts
    Intel Corporation:82975X Memory Controller Hub: P5WDG2 WS Professional motherboard
    Intel Corporation:82975X PCI Express Root Port
    Intel Corporation:N10/ICH 7 Family PCI Express Port 1
    Intel Corporation:N10/ICH 7 Family PCI Express Port 4
    Intel Corporation:82801GR/GH/GHM (ICH7 Family) PCI Express Port 5
    Intel Corporation:82801GR/GH/GHM (ICH7 Family) PCI Express Port 6
    Intel Corporation:82801 PCI Bridge
    Intel Corporation:82801GB/GR (ICH7 Family) LPC Interface Bridge: P5KPL-VM Motherboard

    Bus Séries
    Intel Corporation:N10/ICH 7 Family USB UHCI Controller #1: P5KPL-VM,P5LD2-VM Mainboard
    Intel Corporation:N10/ICH 7 Family USB UHCI Controller #2: P5KPL-VM,P5LD2-VM Mainboard
    Intel Corporation:N10/ICH 7 Family USB UHCI Controller #3: P5KPL-VM,P5LD2-VM Mainboard
    Intel Corporation:N10/ICH 7 Family USB UHCI Controller #4: P5KPL-VM,P5LD2-VM Mainboard
    Intel Corporation:N10/ICH 7 Family USB2 EHCI Controller: P5KPL-VM,P5LD2-VM Mainboard
    Intel Corporation:N10/ICH 7 Family SMBus Controller: P5KPL-VM Motherboard
    Texas Instruments:TSB43AB22A IEEE-1394a-2000 Controller (PHY/Link) [iOHCI-Lynx]: P5W DH Deluxe Motherboard
    Périphérique USB Logitech, Inc. USB Composite Device
    Logitech, Inc. USB Human Interface Device
    Logitech, Inc. USB Human Interface Device
    Logitech, Inc. Unifying Receiver (USB Composite Device)
    Logitech, Inc. Unifying Receiver (USB Human Interface Device)
    Logitech, Inc. Unifying Receiver (USB Human Interface Device)
    Logitech, Inc. Unifying Receiver (USB Human Interface Device)
    Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub (Generic USB Hub)
    Realtek Semiconductor Corp. RTL8187 Wireless Adapter
    Clavier HID Keyboard Device
    HID Keyboard Device
    Souris HID-compliant mouse
    Ecran(s) Default Monitor
    Default Monitor
    Default Monitor
    Default Monitor
    Plug and Play Monitor( Optoma)
     

    Attached Files:

    Narvaloh, Feb 26, 2012
    #4
  5. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    Try updating your audio driver.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.402 X86
Copyright (c) Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\**Mini022312-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_rtm.040803-2158
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
Debug session time: Thu Feb 23 01:06:56.562 2012 (GMT+1)
System Uptime: 0 days 3:17:48.291
Loading Kernel Symbols
...............................................................
................................................................
..
Loading User Symbols
Loading unloaded module list
.............
The call to LoadLibrary(ext) failed, Win32 error 0n2
    "Het systeem kan het opgegeven bestand niet vinden."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(kext) failed, Win32 error 0n2
    "Het systeem kan het opgegeven bestand niet vinden."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(ext) failed, Win32 error 0n2
    "Het systeem kan het opgegeven bestand niet vinden."
Please check your debugger configuration and/or network access.
The call to LoadLibrary(kext) failed, Win32 error 0n2
    "Het systeem kan het opgegeven bestand niet vinden."
Please check your debugger configuration and/or network access.
*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************
Bugcheck code 1000007F
Arguments 0000000d 00000000 00000000 00000000
 
Unable to load image RtkHDAud.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RtkHDAud.sys
*** ERROR: Module load completed but symbols could not be loaded for RtkHDAud.sys
ChildEBP RetAddr  Args to Child           
WARNING: Stack unwind information not available. Following frames may be wrong.
b87d7950 b22f0372 80701ae1 8a8aafc8 b2556284 RtkHDAud+0xa1a30
b87d797c b22ed0f9 8a8c83a8 8a8abbc0 b87d79c8 RtkHDAud+0xa3372
b87d79d4 b22c6b30 8a8abbc0 89bc6d04 8a8babc0 RtkHDAud+0xa00f9
b87d7a28 b22c3f50 8a8be7c0 b87d7aa8 8a8ca400 RtkHDAud+0x79b30
b87d7ab0 b22b2b1f 8a8ca8b0 b87d7b0c 00000000 RtkHDAud+0x76f50
b87d7d80 b22b5350 8a8aa000 804dc920 b22b5350 RtkHDAud+0x65b1f
b87d7dac 80576b24 008ca4c0 00000000 00000000 RtkHDAud+0x68350
b87d7ddc 804eed86 b22b52b6 8a8ca4c0 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
     
    Downburst, Feb 26, 2012
    #5
    inactive_account and illu like this.
  6. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    And video driver
     
    FliesLikeABrick, Feb 26, 2012
    #6
    inactive_account likes this.
  7. AA_BATTERY

    AA_BATTERY Shipwright

    Messages:
    2
    Sorry for late reply:
    SPecs:
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: EP45-DS4P
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs)
    Memory: 3326MB RAM
    Page File: 729MB used, 5480MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 4600 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x9490)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9490&SUBSYS_E100174B&REV_00
    Display Memory: 512.0 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: ati2dvag.dll
    Driver Version: 6.14.0010.7246 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 12/6/2011 15:54:00, 304640 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ati2mtag.sys
    Mini VDD Date: 12/6/2011 16:42:18, 7490560 bytes
    Device Identifier: {D7B71EE2-D7D0-11CF-B568-0AC1A1C2CB35}
    Vendor ID: 0x1002
    Device ID: 0x9490
    SubSys ID: 0xE100174B
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description: Realtek HD Audio output
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A002&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RtkHDAud.sys
    Driver Version: 5.10.0000.5672 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/24/2008 23:02:44, 4749824 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Full
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    Description: AMD HD Audio rear output
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: AtihdXP3.sys
    Driver Version: 5.18.0000.5511 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 12/20/2011 20:39:28, 100368 bytes
    Other Files:
    Driver Provider: AMD
    HW Accel Level: Full
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run



    Minidump attached
     

    Attached Files:

    AA_BATTERY, Mar 6, 2012
    #7
  8. YEAH_NAH

    YEAH_NAH Shipwright

    Messages:
    84
    He can't get to his computer right now so he asked me to bump this...
    :p
     
    YEAH_NAH, Mar 10, 2012
    #8
  9. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    Sorry, I was on vacation.

    He attached a crashdump file of December 10th last year, is there a more recent crash file?
    Or is just KAG crashing and not your total PC?

    You could try updating your videocard driver.
     
    Downburst, Mar 11, 2012
    #9
  10. illu

    illu En Garde! Donator Tester

    Messages:
    737
    And since his audio driver is from "7/24/2008" I would suggest to update that too.
     
    illu, Mar 12, 2012
    #10
  11. Poonchy

    Poonchy Tree Planter

    Messages:
    55
    Dude, update all of your drivers. Every single one of them. Use DriverGenius or whatever. Lots of Blue screens are caused by faulty drivers which probably crash when attempting to render the game and such. Try updating your videocard driver. I had this issue with Team Fortress 2 one day, my cards drivers got so out of date that it would just blue screen without a crash error because it couldn't render the new updates models or something. But its probably something out, as far as my experience goes, Graphics cards normally display really strange patterns on the display or just display a black or white screen, not cause the system to BSOD. (another issue I had, drivers were out of date and it kept displaying brown and grey lines all over the screen, then my computer would shutoff in fallout new vegas).

    Hope you have luck with this.
     
    Poonchy, Mar 12, 2012
    #11