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Creating threads in 'Help' New to the forums?

Problem validate registration Registration

Discussion in 'General Help' started by Eleos, Mar 25, 2012.

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  1. Eleos

    Eleos Builder Stabber

    Messages:
    15
    Hello, I encountered a problem when creating my account KAG, during the creation of it, everything was fine, until I see the error message: "The Smtp server not responding" or something like that.

    My account is created, and who bought the game just after the creation of this one, I can not play because an error message appears when I login to my account at the start of the game, telling me that I don 'did not validate my account via the confirmation email, off I have not received any mail from you.
    Could you send me the confirmation link has the address of my account.

    thank you

    Account Name: Eleos

    Email account: benito06(at)bbox(dot)fr edit - beef - lets not make it too easy for the spam bots, eh?

    Ps: excuse me for my poor English, I am French and I have very little basis in English

    thank you
    </br>--- merged: Mar 25, 2012 8:53 AM ---</br>
    I even check in my spam mail
     
    Eleos, Mar 25, 2012
    #1
  2. Kagesha

    Kagesha KAG Guard Tester

    Messages:
    224
    There is something wrong with the confirmation emails at the moment. In the meantime please send an email to "support [at] thd.vg" - saying you didn't receive the confirmation email and provide account name and email (just like you did).
     
    Kagesha, Mar 25, 2012
    #2
  3. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    There was a problem with the server configuration for sending activation e-mails for a few hours yesterday morning. It is no longer a problem. If you don't appear to have received a confirmation e-mail after 5-10 minutes of waiting please:
    1) check your spam/junk folder thoroughly
    2) contact support at thd dot vg.
     
    FliesLikeABrick, Mar 27, 2012
    #3
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