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KAG putStatus SSL Connect Error

Discussion in 'Server Help' started by BC, Feb 16, 2015.

  1. BC

    BC Bison Rider

    Messages:
    70
    I can't join my kag server (BC Flatmaps) and it won't appear in the server list. It was running fine until today.

    I see the following errors in the console:
    [02:55:19] WARNING: API call failed: cURL Error in putStatus(): SSL connect error
    [02:55:20] WARNING: API call failed: cURL Error in putMinimapPNG(): SSL connect error

    Any idea how to fix this?

    The server runs on ubuntu 14.04.

    Thank you for your time,
    BC
     
  2. Geti

    Geti Please avoid PMing me (poke a mod instead) THD Team Administrator Global Moderator

    Messages:
    3,730
    There was an issue with the SSL certs for a time being, should be fixed?
     
  3. Nand

    Nand Arsonist Tester

    Messages:
    64
    I'm still receiving the same error as BC for my TTH server, might wanna double check those certs.
     
  4. grinsekatze

    grinsekatze Catapult Fodder

    Messages:
    1
    I've also been getting this error on my Linux box since Sunday evening, the last successful update of my servers to the master server list was on 2015-02-15 at 20:42:39 according to api.kag2d.com. I just restarted them, ran force update (they are on 1390) but no change. So you're not alone with that problem...
     
  5. BC

    BC Bison Rider

    Messages:
    70
    Not for me, I'm still getting the error messages.

    I haven't tried blackjokers suggestions yet, I might try them later tonight or tomorrow. sv_register is equal to 1.
     
  6. Geti

    Geti Please avoid PMing me (poke a mod instead) THD Team Administrator Global Moderator

    Messages:
    3,730
    It's not something for me to check but I'll pass on that people are still having trouble.
     
  7. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,116
    Ok, should be fixed now for everyone. Try it now. Report back if it works, please.
     
    makmoud98 and PUNK123 like this.
  8. BC

    BC Bison Rider

    Messages:
    70
    Problem seems to be fixed, my server is back up and running!

    Thank you very much Furai and Geti :)
     
    Geti likes this.
  9. Nand

    Nand Arsonist Tester

    Messages:
    64
    Working for me as well, thanks guys!
     
  10. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,116
    Still by the end of this month the ssl cert expires and for some reason new one doesn't want to work with KAG. We have only reverted the changes but we still might hit the wall by the end of the month.
     
  11. BlueLuigi

    BlueLuigi :^) Forum Moderator Donator Tester

    Messages:
    3,620
    Just throwing this out there, currently getting this issue on all my servers, I'm sure you're aware of it, just wanted to make sure.
     
  12. r0ber7

    r0ber7 Shopkeep Stealer

    Messages:
    34
    Me too, right now.

    [23:51:17] WARNING: API call failed: cURL Error in putStatus(): SSL connect error

    On the client side, I get an authentication fail during login.
     
    NinjaCell and Tern like this.
  13. NinjaCell

    NinjaCell Bison Rider

    Messages:
    357
    I am having this problem as well.
     
  14. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,116
    We're working on the issue. I'm terribly sorry for any inconvenience caused.
     
    Tern likes this.
  15. Noburu

    Noburu Dirty, DRUNK, Hillbilly Forum Moderator Donator Tester

    Messages:
    1,809
    Was working literally 15 mins ago now i only have 4 servers in my list :P
     
  16. marcochanyh

    marcochanyh Shark Slayer

    Messages:
    19
    I am having this problem too :P
    Hope it will be fixed soon!!!
     
    Last edited: Mar 1, 2015
  17. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Hi all,

    This should be fixed now, we have put a work-around in place. All servers will need to be restarted to pick up the patch I just pushed.
     
    Noburu likes this.
  18. Leo

    Leo Bison Rider

    Messages:
    503
    It is not fixed even after a server restart and update I still get the SSL error.
     
  19. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Indeed, I am working on another workaround/fix now. Standby...
     
    marcochanyh and Noburu like this.
  20. FliesLikeABrick

    FliesLikeABrick THD Team THD Team Administrator Global Moderator

    Messages:
    952
    Now the workaround should be in place.