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KAG Steam Family Share - No Steam key after buying on kag2d page for brother

Discussion in 'Help' started by Xanoxis-Rawr, Nov 16, 2013.

Mods: makmoud98, Mazey
  1. Xanoxis-Rawr

    Xanoxis-Rawr Arsonist

    Messages:
    68
    Like in topic, I was sharing KAG with my brother, but after buying key on kag2d page, user panel thinks that my brother account is already on Steam, because he was using Steam Family Share. He cant get Steam key, so he cant play when I play.
     
  2. Mazey

    Mazey Haxor Global Moderator Forum Moderator Staff Alumni Donator Official Server Admin

    Messages:
    1,914
    That's a Steam Family Share bug, isn't it?
     
  3. Xanoxis-Rawr

    Xanoxis-Rawr Arsonist

    Messages:
    68
    Something like that. Destribution system thinks my brother account is already on Steam, because he logged and tied to Steam, but not with his copy of game, but shared copy of game. Thats why he cant get Steam key now ;/ So wasted money for now.

    I know he can use drmfree client, but we prefer Steam.
    --- Double Post Merged, Nov 17, 2013, Original Post Date: Nov 16, 2013 ---
    Somebody can help me with this? Showing brother's account from kag2d and Steam should be enough proof for that issue, and maybe then unlocking key distribution for Steam in 'panel'.
     
  4. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    E-mail support@thd.vg. Explain the case in depth. I'll help you once I dig my way through it.
     
Mods: makmoud98, Mazey