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Creating threads in 'Help' New to the forums?

Premium Bought the game, still f2p

Discussion in 'General Help' started by azemazer, Jun 2, 2013.

  1. azemazer

    azemazer Catapult Fodder

    Messages:
    14
    Here's the explanation: Yesterday I bought the game with Paypal and I was logged in with my account (azemazer) on kag2d.com before. I bought the game. Then i had a message: "you'll be redirected on kag2d.com". Since, I am not premium whereas I paid for!
    What is the problem?
     
    azemazer, Jun 2, 2013
    #1
  2. azemazer

    azemazer Catapult Fodder

    Messages:
    14
    I am sorry.
     
    azemazer, Jun 2, 2013
    #2
  3. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    You have to redeem the code that's been emailed to your paypal email address.
    Log in at kag2d.com and click redeem code :)
     
    Downburst, Jun 2, 2013
    #3
    azemazer likes this.
  4. azemazer

    azemazer Catapult Fodder

    Messages:
    14
    OH THANK YOU SO MUCH DOWNBURT! I thought I missed the code by closing the page -_- I am so silly.
    Thanks god.
    </br>--- merged: Jun 7, 2013 6:01 AM ---</br>
    *Ahem* It seems my father... deleted the mail... Because he thought that was a virus... And he payed 10€ for nothing... Could he get back the mail? He bought the game the 01st june of 2013 at 11h00 pm, french hour. Thanks.
     
    azemazer, Jun 7, 2013
    #4
    Downburst likes this.
  5. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Send an e-mail to the support if you haven't done so already. I'll do my best to help you. I need there paypal e-mail address and description as to what is the problem (I simply won't remember that someone had to mail me, getting to many of these).
     
    Furai, Jun 7, 2013
    #5
  6. azemazer

    azemazer Catapult Fodder

    Messages:
    14
    I sent you an email and I forgot to put my pseudo in -_-
    </br>--- merged: Jun 10, 2013 10:52 AM ---</br>
    Thanks to you, I'm now premium! Thanks!
     
    azemazer, Jun 10, 2013
    #6
    Downburst likes this.