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Premium Bought the game, still f2p

Discussion in 'General Help' started by azemazer, Jun 2, 2013.

  1. azemazer

    azemazer Catapult Fodder

    Messages:
    14
    Here's the explanation: Yesterday I bought the game with Paypal and I was logged in with my account (azemazer) on kag2d.com before. I bought the game. Then i had a message: "you'll be redirected on kag2d.com". Since, I am not premium whereas I paid for!
    What is the problem?
     
  2. azemazer

    azemazer Catapult Fodder

    Messages:
    14
    I am sorry.
     
  3. Downburst

    Downburst Mindblown Global Moderator Forum Moderator Donator Tester

    Messages:
    1,813
    You have to redeem the code that's been emailed to your paypal email address.
    Log in at kag2d.com and click redeem code :)
     
    azemazer likes this.
  4. azemazer

    azemazer Catapult Fodder

    Messages:
    14
    OH THANK YOU SO MUCH DOWNBURT! I thought I missed the code by closing the page -_- I am so silly.
    Thanks god.
    </br>--- merged: Jun 7, 2013 6:01 AM ---</br>
    *Ahem* It seems my father... deleted the mail... Because he thought that was a virus... And he payed 10€ for nothing... Could he get back the mail? He bought the game the 01st june of 2013 at 11h00 pm, french hour. Thanks.
     
    Downburst likes this.
  5. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,124
    Send an e-mail to the support if you haven't done so already. I'll do my best to help you. I need there paypal e-mail address and description as to what is the problem (I simply won't remember that someone had to mail me, getting to many of these).
     
  6. azemazer

    azemazer Catapult Fodder

    Messages:
    14
    I sent you an email and I forgot to put my pseudo in -_-
    </br>--- merged: Jun 10, 2013 10:52 AM ---</br>
    Thanks to you, I'm now premium! Thanks!
     
    Downburst likes this.