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Trench Run KAG [STEAM] "Authenticating Forever" Fixed!

Discussion in 'Announcements' started by Geti, Aug 22, 2016.

  1. Geti

    Geti Please avoid PMing me (poke a mod instead) THD Team Administrator Global Moderator

    Hey Everyone!

    An update on the recent issues people have been having with the steam version of King Arthur's Gold (and Trench Run):

    We narrowed this down to only affecting new accounts, which is why we were getting conflicting messages regarding whether it was working or not, and testing it with our own accounts was working when it wasn't for some users. A huge sorry to any and all of the new players affected by this!

    This was caused by a bug in the API that was avoided by the previous hosts configuration, and hence became visible after the migration. It was not a result of the DDoS protection, the DDoS taking the API down, or any other speculation you might have heard.

    The bug has been fixed as far as our testing has shown, and players should no longer have issues with "endless authenticating" or anything like that - if you do please let us know asap, and include as much info as you can to help us narrow down any new issues!

    PinXviiN, Noburu, Joiken and 5 others like this.