Just because a guard is on IRC doesn't mean they are actually there. Generally I'll respond to a guard call if no one else responds within a minute, but in this case, I heard a ping and I was eating dinner with a friend who visited me. I'm not going to interrupt my dinner just because of guard call. If I was casually eating by myself, sure maybe then. Soon, after I said goodbye to him, he left, I brushed my teeth and went to bed. As Canadian said, most guards are asleep during Aussie daytime because most guards are from the Americas or Europe since it's late at night to early morning for Americans and early morning to morning for Europeans. Chances of you getting help from a guard who comes from there is low at this hour simply cause they are either asleep or busy since most people aren't free until later in the day. So basically, just because you see a guard on IRC, doesn't mean they are actually there. Additionally, I'm not going to change my sleeping habits and my entire way of life just because you expect me to help the KAG community. As far as I know, apart from FBB, there aren't any other active KAG guards from Australia and he doesn't get on till late night in Aussie land. So basically you are more likely to get help from an admin on the server than a guard. If you can't get an admin because it's badly administrated, then just don't play on that server or votekick them. If you want something done and a guard isn't there, then record a video of them griefing. Sure, the first two bans are basically a slap on the wrist because it'll be at most 2-3 days for first and a week for the second, but after that they get significantly more severe because it's obvious they are going to continue at that point. Guards aren't the solve all problem for everything. Since there are so many other reliable options, it's more your fault nothing got done. @OP, as everyone else said, Bergice is a cancerous server that's a plague on the community. To be honest, I'd like for it to be removed from the server list and having everyone who likes going there to be forced to join via direct connect. Bergice gives a terrible reputation and should honestly just disappear. Generally the well populated servers are well administrated, with the exception being Bergice.