I'm saying this as a community member, not a guard; please don't complain if you're not going to make any effort to solve the issue. Out of all the people complaining about abusive guards, not a single one has been booted out of the staff since many months back. Indeed, if there is such a huge issue with guards killing the playerbase, why has the staff list remained almost completely unchanged? Is there actually an issue, or are people simply venting through means that don't contribute toward a solution? I implore you: point fingers. If there's a rotten apple, gather what evidence you have and tell the people who can do something about it; all it takes to bring such issues to proper attention is a PM to Shadlington and Furai. Bad conduct from a guard is taken extremely seriously, and assuming the case has actual merit, judgment will be swift.