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You need your KAG accounts merged? Post here.

Discussion in 'Help' started by Furai, Dec 14, 2014.

Mods: makmoud98, Mazey
  1. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,071
    Hey,

    I have noticed that many of our forum users got the game on Steam, but, on the first launch, instead of linking their existing KAG acount to the Steam, they have created automatically generated one. This account cannot be really used for anything except for the game and just doubles the accounts, you cannot even log in with it to the standalone client (unless you add to it e-mail and password via the main game menu, but then you still end up with 2 separate accounts).

    So if you want to get your account merged - post here. Information I need from you is:
    • Your current KAG username (the one used on forums)
    • Your KAG username linked to Steam
    • Link to your Steam profile
    • Which account name you'd like to keep
    Once you provide me with all this information I'll be able to help you merge the accounts. No information will be lost in the process.

    EDIT: Alternatively you can send a message to support@thd.vg. Remember to include all the information needed, say which game is it about and give the descriptive topic.

    Cheers,
    Furai
     
    Last edited: Mar 1, 2017
  2. Lawrence_Shagsworth

    Lawrence_Shagsworth Joke Slayer Staff Alumni

    Messages:
    239
    //EDIT by Furai: Done. You'll need to reset your password at kag2d.com and then you're good to go.
     
    Last edited by a moderator: Dec 20, 2014
  3. Tern

    Tern Quickfish Official Server Admin Donator
    1. Zen - [Zen] - (Invite Only)

    Messages:
    175
    Last edited by a moderator: Dec 20, 2014
  4. mng242

    mng242 Catapult Fodder

    Messages:
    2
    //EDIT by Furai: Merged. Remember to request password reset at kag2d.com. Use the same e-mail as you had on your Ming242 account.
     
    Last edited by a moderator: Dec 29, 2014
  5. craptastic

    craptastic Catapult Fodder

    Messages:
    1
    //EDIT by Furai: Merged. Remember to request password reset at kag2d.com. Use the same e-mail as you had on your craptastic account.
     
    Last edited by a moderator: Dec 29, 2014
  6. Shark_Fighter

    Shark_Fighter Catapult Fodder

    Messages:
    4
    • Your current KAG username (the one used on forums): sharkfighter
    • Your KAG username linked to Steam: (I don't know. I thought it was sharkfighter, seeing as that is my steam username, but I'm not sure now)
    • Link to your Steam profile: http://steamcommunity.com/profiles/76561198049093423/home
    • Which account you'd like to keep: Whatever username linked to steam

    Sorry it's not really complete information. I made the account without really looking at the username and never had a reason to since it was working fine until now.
    //EDIT by Furai: Merged. Remember to request password reset at kag2d.com. Use the same e-mail as you had on your Shark_Fighter account.
     
    Last edited by a moderator: Dec 29, 2014
  7. neil58

    neil58 Drill Rusher Staff Alumni
    1. Zen - [Zen] - (Invite Only)

    Messages:
    99
  8. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,071
    Your Steam account is tied to your Neil58 account. There is no KAG account named Illusion. There is nothing to merge. You have only one account. This thread isn't for name changes. If you want to get your username changed you have to donate to forums.
     
  9. mcrifel

    mcrifel Ballista Bolt Thrower Staff Alumni Tester
    1. MIST

    Messages:
    583
    • Your current KAG username (the one used on forums): MCrifelMIST
    • Your KAG username linked to Steam: MCrifel
    • Link to your Steam profile: http://steamcommunity.com/id/MCrifel
    • Which account you'd like to keep: the steam account (MCrifel)

    EDIT 2 years later: never even replied too, how dare you furai
     
    Last edited: Apr 5, 2017
  10. Vladis78

    Vladis78 Catapult Fodder

    Messages:
    1
    Hi there,

    I have a problem with my younger son's account. It seems I haven't properly linked it. So here it is :
    • Your current KAG username (the one used on forums): artiom78
    • Your KAG username linked to Steam: murasame78
    • Link to your Steam profile: http://steamcommunity.com/id/artiom78
    • Which account you'd like to keep: artiom78
    Thanks

    PS: My elder son seems to have a properly linked account i.e: vladis78, is that correct ?

    Regards
     
  11. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,071
    Hey,

    Vladis78 account is linked properly. Could you mail me from the 2 accounts of your younger son? (support@thd.vg)? Or if you don't mind then just PM me over forums e-mail addresses tied to these accounts. I need it to verify that you own this accounts. Better would be 2 e-mails.
     
    SirDangalang likes this.
  12. Adrianza

    Adrianza Shark Slayer
    1. Zen Laboratories

    Messages:
    85
    • Your current KAG username (the one used on forums): Adrianza
    • Your KAG username linked to Steam: Adrianza29
    • Link to your Steam profile: http://steamcommunity.com/id/adrianza29
    • Which account you'd like to keep: Adrianza29
     
  13. SirDangalang

    SirDangalang Lvl. 128 MissingNo. Donator

    Messages:
    235
    • Your current KAG username (the one used on forums): SirDangalang
    • Your KAG username linked to Steam: Amin
    • Link to your Steam profile: http://steamcommunity.com/id/AminDerp/
    • Which account you'd like to keep: Amin
    :heart:
     
  14. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,071
    @SirDangalang, your Steam account is tied to SirDangalang. This thread isn't meant for name changes. If you want to get the name change then you have to donate to forums.
    This thread is for people who by accident linked Steam to wrong account and they are using different forum account than in-game. For you it's one and the same account so it doesn't apply to you.
     
    SirDangalang likes this.
  15. Anonymuse

    Anonymuse Arsonist

    Messages:
    443
    • Your current KAG username (the one used on forums): Anonymuze
    • Your KAG username linked to Steam: Anonymuse
    • Link to your Steam profile: http://steamcommunity.com/id/anonymuse/
    • Which account you'd like to keep: Anonymuze
     
  16. Auburn

    Auburn Prepare Yourself! Forum Moderator Staff Alumni Donator Tester
    1. SharSharShar - [SHARK]

    Messages:
    734
  17. Anonymuse

    Anonymuse Arsonist

    Messages:
    443
    I'm no longer able to use that account to sign-in in the non-steam launcher. I can't use that account anymore for some reason since it was linked to the kag2d.com website.
     
  18. Furai

    Furai THD Team THD Team Administrator

    Messages:
    3,071
    That's because for some reason you don't have anymore e-mail address on that account. I'm going to get rid of Anonymuze account and add back the e-mail address there so you can request password recovery.

    EDIT: Anonymuze doesn't exist anymore. Request password recovery for the Anonymuse account. The e-mail is not whe the same that it used to have starting with "p".
     
  19. Anonymuse

    Anonymuse Arsonist

    Messages:
    443
    Thank you Furai, everything works well now.
     
  20. Crainbolt

    Crainbolt Catapult Fodder

    Messages:
    1
    • Your current KAG username (the one used on forums): Crain
    • Your KAG username linked to Steam: Crainbolt
    • Link to your Steam profile: http://steamcommunity.com/id/crainbolt
    • Which account you'd like to keep: Crainbolt
    //EDIT by Furai: Merged. Remember to request password reset at kag2d.com (https://www.kag2d.com/en/lost_pass). Use the same e-mail as you had on your Crain account.
     
    Last edited by a moderator: Mar 16, 2015
Mods: makmoud98, Mazey